Job Description
Service Advisor Reports to Works Manager. Critical activities of the Service Advisor includes, Greeting the customers, listen to their description of the problems or service needed, determine the type of service required, promote value added services and to prepare service orders. Also, It is the Duty of Service Advisors to establish a good relationship with the customers thereby generating new business in terms of customer referral and ensuring high level of customer satisfaction is maintained. Service Advisor work closely with other job functions in the company to improve overall customer satisfaction.
- Achieve Volume Target
- Optimize Labour Turnover Per vehicle
- Efficient Coordination of Work Progress
- Effective Demanded Repair Estimation
- On Time Post Service Follow up
- Revenue Generation for Value Added Services & Other Departments
- Jobs Carried Out as per Customer Request
- Effective Final Inspection
- Ensure Customer Satisfaction
- 100% CSI Coverage
- Effective Closure of Complaints
- Pending Complaints
- Effective Customer Handling
- Flexible Assignments
More Information
- Apply Gender Male
- Working Shift Yes - Day Shift
- Enter Full Address Junction Main Rd, 2nd Gate, Subramania Nagar, Suramangalam, Salem, Tamil Nadu 636005
- What Type of Industry Auto Dealers, Service Stations, Gasoline Service Stations
- Salary Offer 8000 - 12000
- Qualification Diploma
- Experience Level Junior
- Total Years Experience 1 - 5
- How many hires.? 3 -6 Hires
- HR/ Employer Mobile No 9159344999
- HR/ Email id hr2@thrivenicar.com